Delivery

Our Delivery Promise

We understand that gardeners invest more than just money in their plants – they invest hope, time, and vision. That’s why we’ve designed a delivery system that protects your green investments while offering flexible options to suit every gardener’s needs.

From Our Nursery to Your Garden

Every plant begins its journey with careful preparation by our horticulture experts:

1. Order Processing (1-2 days): Our team hand-selects each plant, ensuring only the healthiest specimens are prepared for shipment.
2. Specialized Packaging: We use plant-specific packaging techniques to protect roots, foliage, and delicate blooms during transit.
3. Climate-Conscious Shipping: Our packaging includes insulation and moisture control appropriate for each plant type and destination climate.
4. Tracking Updates: You’ll receive email notifications at each stage of your plant’s journey home.

International Gardening Made Simple

While we ship globally (excluding some Asian and remote regions), we’ve streamlined the process to make international plant shipping worry-free:

• All necessary phytosanitary documentation included
• Clear customs labeling for smooth border crossings
• Regional shipping advisories provided during checkout

Seasonal Shipping Tips

For optimal plant establishment, consider these seasonal recommendations:

• Spring/Fall: Ideal for most perennial plants, trees, and shrubs when temperatures are moderate
• Summer: We recommend expedited shipping for heat-sensitive plants
• Winter: Special cold-protection packaging automatically applied for freezing temperatures

Remember to check our seasonal planting guides when ordering to ensure your new plants arrive at their ideal planting time.